Support Starts Here
CareVicinity helps you connect with trusted support workers so you can get the care you need, your way. Whether you are a loved on looking for help at home through NDIS, aged care, DVA or private funding we make it easier to chose who supports you, when they visit and what works best for your care needs.
Your Care Journey, Step by Step
1
Tell Us What You Need
Share a little about the care you’re looking for, your preferences, and how you’d like to use your funding.
2
Connect with Support
Browse through local support worker profiles, review applications, and chat directly to find someone who feels like the right fit.
3
Agree on the Details
Once you’ve found your fit, confirm rates and responsibilities in a simple agreement, making sure everyone is comfortable.
4
Receive Care
Your worker provides quality, personalised care in your home, while notes and shift details are safely recorded in the platform.
5
Keep Everything on Track
Track bookings, approve shifts, and view invoices with ease, while we take care of payments using your chosen funding.
Trusted, Competitive, Reliable.
Why Clients Choose CareVicinity
.png)
Less Fees, More Care
With CareVicinity’s competitive 12% platform fee, your funding goes further. There are no fixed rates, you can connect directly with support workers to discuss pricing before services begin.
.png)
Peace of Mind Always
Every support worker is vetted before joining our community. This includes a valid police check, two references and all approved services are covered by our comprehensive insurance.
Your Care, Your Choice
With CareVicinity, you’re always in the driver’s seat. You decide who supports you, when they visit, and how the support is delivered.
.png)
Use Your Funding
Using your Home Care Package, NDIS plan, DVA funds, or private budget is easy with CareVicinity, so you can focus on getting the right support, not chasing payments.
Peace of mind
We’ve got you covered
Group Personal Accident Insurance
CareVicinity includes Personal Accident Insurance for all support workers providing approved and invoiced services. This policy is in place to support workers in the event of an accident while delivering care. It’s one of the ways we help promote safety and peace of mind for both clients and support workers on our platform.
Product Disclosure Statement
Combined General Liability Insurance
CareVicinity provides Public Liability Insurance for support workers delivering approved and invoiced services through the platform. This policy is designed to help manage risks related to third-party injury or property damage during care delivery. It’s part of our commitment to ensuring a safer, more secure environment for everyone using the CareVicinity platform.
Product Disclosure StatementNo Two Care Journeys are the Same
Find the Right Support for You
Daily Living
Cleaning, in-home respite, social support, transport, meal prep, shopping and personal admin.
Home Maintenance
Essential light gardening such as lawn mowing, pruning and yard clearance for safe access.
Personal Care
Medication management, showering and toileting, manual transfers and eating assistance.
Nursing
Wound care, catheter care and medical assessments.
Allied Health
Occupational therapy, psychology, physiotherapy, dietetics and speech pathology
Your Care. Your Choice.
Find Your Perfect Match
